Possway V4 Pro Electric Skateboard and Extra Air Glove

The normal charger takes 2.5 hours to be fully charged.

Yes, all the accessaries of our skateboard are swappable. 

Absolutely! You don't even need any skateboarding experience, you can learn in 10-20 minutes. In fact, electric longboards are much easier to ride than smaller 'mini boards' due to their size and flexible decks.

Yes！Riding an electric skateboard like a regular skateboard is entirely harmless and could not damage any of its components, including the motor or the pulleys.

All in-stock orders received from Monday to Thursday will be shipped out the same day,
 Orders received from Friday to Sunday will be shipped out Next Monday, if it was a public holiday, it will be delayed.

The US address, after shipped out, it takes 3-7 business days to get arrived. The other address depends on the shipping way, normal standard shipping usually take 40-50 business days, air shipping takes 10-20business days, for more detail please contact us via service@possway.com

We can ship the skateboard to the address of Asia, North America, Europe, and Australia.

Please contact customer service ASAP. If it didn’t ship out, we will try our best to help you, If it is shipped out, it will not support changing the address.

Only Norway, Switzerland, Korea, Japan, Thailand, and Taiwan are tariffs required, for more detail please refer to the checkout page.

We accept PayPal, ApplePay, VISA, MasterCard, American Express and Discover card.

If the forwarder tells us that your shipping address is a remote address, an additional fee will be charged. The fee varies according to the address.

Every electric skateboard has 180 days warranty.  

All returns must have prior authorization from POSSWAY, and are subject to a 5% restocking fee on the items plus any shipping & handling charges. Products must be shipped back to us within 7 working days of receipt of the items. Return condition must be the same or equivalent to POSSWAY original packaging.

If you made your order by accident, and it wasn’t shipped out, your order can be cancelled. But a commission fee will be charged, please contact us via service@possway.com

Please contact our customer service via service@possway.com, we will try our best to help you.