Electric skateboards are becoming more and more popular as a fun activity and a way of commuting. Like many other electric equipments, electric skateboards are not immune to problems. The most common problems with electric skateboards are that it refuses to turn on. It would be very frustrating if your electric skateboard stopped working and won't switch on, no matter what you try.
In this guide, we'll walk you through the common situations when an electric skateboard won't turn on, the possible reasons and how to fix it.
To make things less complicated, this post describes 4 main cases when an electric skateboard won't turn on.
Why won't your electric skateboard turn on?
Case 1:
If this describes your situation:
Your electric skateboard can still be charged. The charger indicator flashes a red light during charging, but the power indicator does not light up. If you rotate the motors, the electric skateboard turns on with a beeping sound.
Possible reasons for this:
The light mainboard switch or the battery is defective. To fix this, you need to contact us to replace these parts.
Case 2:
If this describes your situation:
Your electric skateboard can still be charged. The charger indicator flashes a red light during charging, but the power indicator does not light up. If you rotate the motors, the electric skateboard won't turn on, and there is no beeping sound.
Possible reasons for this:
The mainboard is broken due to water damage. To solve this, you need to get the mainboard replaced.
Case 3:
If this describes your situation:
The power indicator does not light up. Plug in the charger can turn on the skateboard. The remote control can control the motor normally. If you unplug the charger, the skateboard won't turn on.
Possible reasons for this:
This indicates that the battery is not working, so the power can only be supplied directly by the power supply. If you haven't used the electric skateboard for a long time, the battery will be broken due to over-discharging. It could also be that the electric skateboard was ridden on rocky roads too often, and the battery was broken due to excessive vibration. In both cases, you need to get in touch with us to replace the battery.
Case 4:
If this describes your situation:
If you plug in the charger to the electric skateboard and rotate the motors, the skateboard still won't turn on. The charger indicator shows alternating red and green lights.
Possible reasons for this:
If you haven't charged the electric skateboard for a long time, or the electric skateboard has been kept at low power for a long time, the battery will have problems due to over-discharging. To solve this problem, please follow the steps below:
- Charge the skateboard for 3-4 consecutive hours. The charge indicator turns from showing both red and green lights to only red light, indicating that the battery is activated. Keep charging the skateboard until the charger indicator turns green.
- If, after charging for 3-4 consecutive hours, the battery is still not activated, it means that the battery is broken and needs to be replaced.
More Questions?
These are only the 4 common cases if your electric skateboard won't turn on. If you find that none of the cases describes your situation, you can send us a video following the steps below:
- Show us if there's a beeping sound while connecting the board with power, then show us both the indicator of the charger and the skateboard,
- Rotate both the motors manually while connecting the board with power, show us if there's a beeping sound,
- Disconnect the battery off the skateboard, charge the battery only, show us the indicator of the charger,
- Use 60V-200V range voltmeter to test the DCV of the fully charged battery, show us the voltage, please disconnect the power while you test the voltage.
